Effective 2018 February 24
1. Personal Information: What We Collect and How We Use It
We collect and use your personal information for business purposes, including to provide the software or services that you request (collectively, “Services”), to communicate with you about them, and to do all things necessary to administer, manage, protect, audit and improve the Site and Services. This includes software Services usage logs and reports from any installation location.
“Personal information” is data that can be used to uniquely identify or contact an individual. There are a few ways in which you may explicitly and intentionally provide us with, and consent to our collection of, certain personal information. Use of these Services within your institution create auditable logs which include your email or other personal information. We may use links throughout the Site to provide you with the opportunity to contact us to request Services or information. In order to fulfill your request, we collect your name and address, phone number and/or email. By initiating any activity or transaction with us that uses financial information, you consent to providing your financial information to our service providers processing the transaction to the extent required to provide the payment services to you.
2. Non-Personal Information: What We Collect and How We Use It
When you visit or interact with the Site, we, as well as our service providers and any third-party advertisers, may use assorted technologies that automatically or passively collect information (traffic data) about how a Site is accessed and used. Traffic data may include, but is not limited to, browser type, device type used to access the Site (i.e., computer or mobile device), unique number assigned to identify such device, operating system, application version, click path taken through the Site, your use of features or applications on the Site, and other publicly available information. This information helps us improve our Site and Services. Traffic data is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information.
Technologies we use on the Site to collect traffic data, include but are not limited to: cookies and other data stored when using the Site and Services, analytics software and technology which indicates, for example, that a page or email has been viewed. We, or our vendors, may place cookies or similar files on your computer or other devices used to access the Site for security purposes, to facilitate Site navigation and to personalize your experience while visiting the Site.
To manage your cookies and browser storage, please refer to your browser’s support documentation.
3. Do Not Track Requests; Third Party Tracking
Unless your browser settings are configured to make your online activities and publicly available information about your online activities (such as traffic data described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part.
Third parties, other than our vendors, do not have authorization from us to track which websites you visited prior and after visiting our website. That said, we cannot control all third party tracking and there may be some third party tracking over time and across third-party websites that occurs without our knowledge or consent.
4. Information We Share with Others
The Site and Services are not directed at children and are not intended for use by minors. We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of such a child we will take steps to delete the information.
7. California Privacy Rights
We do not share personal information (of California residents or others) with third parties for such third parties’ own direct marketing purposes.
8. Notice to Residents of Countries Outside the United States
When you register with the Site or Services, your user account is password protected, but that security measure is only as good as the care taken to protect those credentials. In the case of Services installed and used in organizations the installation site instance, authentication and authorization is completely independent of Services we provide (our Services are intended to integrate with your organization's services). We intend and design the Site and Services to use encryption between endpoints outside your organization's facility.
10. Policy Changes; Contact