Privacy Policy

Effective 2018 February 24

This Privacy Policy applies to the websites and software operated and distributed by Texponential, Inc. (“we,” “our” or “us”) including those that link to this Privacy Policy (collectively, the “Site”).

1. Personal Information: What We Collect and How We Use It

We collect and use your personal information for business purposes, including to provide the software or services that you request (collectively, “Services”), to communicate with you about them, and to do all things necessary to administer, manage, protect, audit and improve the Site and Services. This includes software Services usage logs and reports from any installation location.

“Personal information” is data that can be used to uniquely identify or contact an individual. There are a few ways in which you may explicitly and intentionally provide us with, and consent to our collection of, certain personal information. Use of these Services within your institution create auditable logs which include your email or other personal information. We may use links throughout the Site to provide you with the opportunity to contact us to request Services or information. In order to fulfill your request, we collect your name and address, phone number and/or email. By initiating any activity or transaction with us that uses financial information, you consent to providing your financial information to our service providers processing the transaction to the extent required to provide the payment services to you.

2. Non-Personal Information: What We Collect and How We Use It

When you visit or interact with the Site, we, as well as our service providers and any third-party advertisers, may use assorted technologies that automatically or passively collect information (traffic data) about how a Site is accessed and used. Traffic data may include, but is not limited to, browser type, device type used to access the Site (i.e., computer or mobile device), unique number assigned to identify such device, operating system, application version, click path taken through the Site, your use of features or applications on the Site, and other publicly available information. This information helps us improve our Site and Services. Traffic data is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information.

Technologies we use on the Site to collect traffic data, include but are not limited to: cookies and other data stored when using the Site and Services, analytics software and technology which indicates, for example, that a page or email has been viewed. We, or our vendors, may place cookies or similar files on your computer or other devices used to access the Site for security purposes, to facilitate Site navigation and to personalize your experience while visiting the Site.

To manage your cookies and browser storage, please refer to your browser’s support documentation.

3. Do Not Track Requests; Third Party Tracking

Unless your browser settings are configured to make your online activities and publicly available information about your online activities (such as traffic data described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part.

Third parties, other than our vendors, do not have authorization from us to track which websites you visited prior and after visiting our website. That said, we cannot control all third party tracking and there may be some third party tracking over time and across third-party websites that occurs without our knowledge or consent.

4. Information We Share with Others

We may use or disclose your personal information to our employees and affiliates, to protect the security and integrity of the Site, to correct technical problems and malfunctions on the Site, to technically process your information, to provide Services or to take precautions against liability, to audit use of our Services. We also may provide your personal information to vendors who provide services on our behalf, to your company or organization if you use our Services under a corporate or other commercial account, and in connection with any Services you purchase from us, to your credit card issuer, credit reporting and fraud checking agencies as necessary, and to debt collection agencies if you fail to pay monies owed to us or our affiliates. If you request Services via a mobile device, your request will be transmitted via your mobile carrier’s network and your carrier may have access to it. Consult your carrier’s privacy policy for additional information. There are not limits on our ability to use non-personal information that does not identify you.

We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business. We reserve the right to disclose any personal information as needed if that information is requested by law enforcement agencies or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity. We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating our Terms of Use or any other agreement with us.

5. Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such other websites. Please read the privacy statements of each website you visit. This Privacy Policy applies solely to information collected by us through the Site. Any links to other websites are for your convenience and do not signify our endorsement of such sites or their contents.

6. Children

The Site and Services are not directed at children and are not intended for use by minors. We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of such a child we will take steps to delete the information.

7. California Privacy Rights

We do not share personal information (of California residents or others) with third parties for such third parties’ own direct marketing purposes.

8. Notice to Residents of Countries Outside the United States

Texponential, Inc. is headquartered in the United States. Personal information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, or service providers elsewhere in the world. If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage within the United States. We will protect the privacy and security of personal information according to this Privacy Policy regardless of where it is processed or stored.

9. Security

When you register with the Site or Services, your user account is password protected, but that security measure is only as good as the care taken to protect those credentials. In the case of Services installed and used in organizations the installation site instance, authentication and authorization is completely independent of Services we provide (our Services are intended to integrate with your organization's services). We intend and design the Site and Services to use encryption between endpoints outside your organization's facility.

10. Policy Changes; Contact

We reserve the right to modify this Privacy Policy without prior notice. Use of the Site or Services following such changes constitutes your acceptance of the revised Privacy Policy then in effect. In the event we make material changes to this Privacy Policy, we may summarize them in this section. Contact us with questions by email privacy@texponential.com.